I’ve been traveling for business on an average of one week per month for the past six years. Include personal travel, and this means a lot of time spent in airports. With airports come the TSA security checks and all the related security theater that comes with the TSA. I have never said or written anything nice about the TSA in the years I have been dealing with them; until now. Continue reading
This is a story about a car breakdown, a “Big Box” retail store, and customer service.
Several weeks ago I had to make a weekend trip to mom’s house in the Hudson Valley area of upstate New York. I left on a Friday morning driving my venerable 2004 Rodeo, and arrived late afternoon. I spent Saturday performing the odd jobs which was the reason for my trip. I left for home 6:30 Sunday morning, and this is where my story starts. Continue reading