Tag Archives: auto repair

Big Box Store Wins By Default

Typical Big Box Store

An Empty Big Box Store – File Photo

This is a story about a car breakdown, a “Big Box” retail store, and customer service.

Several weeks ago I had to make a weekend trip to mom’s house in the Hudson Valley area of upstate New York. I left on a Friday morning driving my venerable 2004 Rodeo, and arrived late afternoon. I spent Saturday performing the odd jobs which was the reason for my trip. I left for home 6:30 Sunday morning, and this is where my story starts. Continue reading

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