Estimated reading time: 16 minutes
As I get ever closer to retirement, in what sometimes feels like running up a down escalator, I continue to mentally replay career flashbacks both good and bad. Part of replaying these flashbacks is gaming out how I could have changed bad events to come out different. For some events, as often as I’ve replayed them, I’ve never been able to game out how results could have been different.
One of those events was dealing with a client who openly scorned me from the first day we met. Over the ten months I worked for her, I was never able to gain her trust. Nothing I did was ever good enough.